Privacy policy
Lucid Auto Company values your privacy almost as much as we value a clean engine bay. Here’s the lowdown on how we handle your info:
What We Collect
When you shop with us, we collect:
- Basic details like your name, email, shipping + billing address
- Payment info (processed securely - we never see your full card details)
- Order history so we know what you’ve bought
- Website + device data (cookies, analytics, etc.) so we can tune up our site performance
How We Use It
We only use your info to:
- Get your order to your door
- Email you order updates, tracking, and the occasional drop announcement
- Improve the way our site runs
- Stay on top of our legal requirements
What We Don’t Do
We don’t sell, trade, or rent your personal info - no shady business here.
Third Parties
We work with trusted third parties to help us run smoothly, including:
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping carriers
- Analytics + marketing tools (Google Analytics, Meta Ads)
They only get the info they need to do their job - nothing more.
Cookies
Yep, our site uses cookies. Not the choc-chip kind, the digital kind. Cookies help us remember your preferences, keep your cart running, and improve your browsing. You can block them in your browser, but it may affect site performance.
Data Security
We take your data seriously. Your details are stored securely and only accessed when absolutely necessary.
Your Rights
You can:
- Ask what info we’ve got on you
- Request corrections
- Opt out of marketing emails anytime (unsubscribe link’s at the bottom of every email)
Contact Us
Got questions about your privacy? Hit us up at:
hello@lucidautoco.com
Legal Stuff
This policy complies with the Australian Privacy Principles under the Privacy Act 1988. By using our site, you agree to this policy.